FAQ

Do you accept appointments?

Yes, we can accept appointments by calling, appointment request through the website, or Facebook messenger. We are normally booked a week out, so please call as soon as you know. We do have same day walk-in appointments.

What types of pets do you treat?

We are experienced in the treatment of a wide range of animals, including:

  • Dogs
  • Cats
  • Pocket Pets (Guinea Pigs, Rabbits, Hamsters, Rats, etc.)
  • Birds
  • Small Farm Animals

What forms of payment do you accept?

Payment is due in full when services are rendered.  We accept visa, mastercard, american express, discover, apply pay, Samsung pay, care credit, checks, and cash.

Do you offer payment plans?

Currently, we do not offer payment plans from AAVS. We do however off Scratch Pay and Care Credit options. If you are unsure if you can pay, please inquire about your options before seeing the vet.

Do you accept emergencies?

We do accept emergencies on a case by case basis. We do recommend calling before coming to make sure we are able to accommodate. If you experience an emergency after hour, please go to the nearest 24-hour emergency pet hospital. For details and a list of hospitals we recommend, click below.

Learn More

Do you accept walk ins?

Great question! We no longer allow walk-ins to call, sit, and wait. We have created a same day walk in schedule to help we same day appointments and/emergencies. These appointments are reserved for sick animals or emergencies.

Do I need to pay for parking?

No. We are located in the Pearl Kai Shopping center.  There is ample free parking.

Do you participate in Hawaiian Humane Society Neuter Now and Feline Fix Program?

Yes, we do participate in the program. Please look at the Hawaiian Humane Society website for more information.